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Shipping & Returns

 

Awesome GTI Delivery Information

 

Do we ship abroad ?
Yes we do, to almost anywhere in the world though remember the postage is often high when shipping anything bulky. Most bulky items we export will go by UPS so you can track the package online and could reach America within 48 hours providing its in stock !

However there are a few countries we do not ship to, some of these include: Thailand, Malaysia, Indonesia, Russia, Nigeria, Macedonia, Syria, Ukraine, Lebanon. 

Why is postage on bulky items to some countries expensive compared to some other companies ?
For both yours and our safety we use well known couriers such as DPD Local and UPS for shipping, then we know exactly where it is in the world at any time and we know its going to arrive safely. Shipping small items can be cheap, but items such as bodykits are expensive to ship - we have a very small margin on the postage fees merely to cover packaging. We can now ship using standard post on some items, however using all methods you may incur import charges when you receive the goods for which we cant be responsible for. 

How do I place an order if I live within the UK ?
You can either order here in our online shop or you can phone us or email us, using the following number/address are below.
Phone: 0161 776 0777 (Option 2)
email: sales@awesomegti.com  


How do I place an order if I live outside the UK ?
You can order online or by phoning or emailing us.
Phone: +44 161 776 0777 (Option 2)
email: sales@awesomegti.com 


Returns Procedure: 
- Before returning any goods please read all our terms and conditions. 
- Awesome must be informed by e-mail or telephone on 0044 (0) 161 776 0777 (option 3) of any items that you wish to return for credit or exchange within 7 working days commencing the day of delivery. A member of staff will provide you with a Returns Notice Number. 
- Please also ensure that you include a copy of your invoice when shipping any items back to us as well as your Returns Notice Number.
- If an item is sent back to us without a Returns Notice Number; a refund will not be given.
- No parts that have been used, fitted or installed will be accepted for Credit or Refund.
- Any parts returned must be in resalable condition. 
- We do not pay the cost for shipping of any returned goods to us correctly supplied.
- We will not under any circumstances pay any VAT/Import Duties on Returns, If we are requested to do so your return will be rejected/abandonned.

Need help? We're available at (0044) 161 776 0777 • Email us at sales@awesomegti.com or Live Help